Galaxy Note 7 explosives: Samsung explains the reasons of the problem

The United States officially come to recall the Galaxy Note 7 sold by Samsung in the country. A total of 92 incidents have been recorded on American soil with many cases of burns or fires. Samsung begins to provide explanations on the reason for these incidents.

The explosive series of the season continues, the government agency Consumer Product Safety Commission in charge of Consumer Protection has officially launched the recall of Samsung Galaxy Note 7. The manufacturer had already launched its own return to the United States at the beginning of the month. The official recall CPSC, however, allows us to learn more about the various incidents in the country with the Galaxy Note 7. Thus, it is in total 92 cases of overheating have been recorded, on which there is 55 for fires with destruction (including a garage and car) and 26 cases of burns. The Galaxy Note 7s should be put on sale on 28 September.

One million terminals in the United States

The CPSC ask all owners of a Galaxy Note 7 purchased before September 15, 2016 (about 1 million US) to immediately stop using the unit and contact your dealer or Samsung to make a exchange or refund. However, imagine that most consumers have already returned their terminals, although Samsung has taken some measures to ensure the protection of users who have not participated in the recall.

Recall as well as the phone battery can no longer load beyond 60% with the last update of the phone and Samsung recommends not using the device. However, Samsung said that only 15% of devices sold in the United States have been returned to the manufacturer.

A short circuit dangerous

Samsung benefits from this callback to explain the reasons of the battery overheating. According to Bloomberg, citing a report from a Korean agency, when designing batteries by Samsung SDI, too much pressure was exerted on the plates contained within the cells. The negative and positive poles then touch, which has the effect of creating a short circuit and thus excessive overheating of the battery.

The Galaxy Note 7s from September 28

The new Galaxy Note 7 - which will be called the Galaxy Note 7s - are expected to arrive from September 28 in South Korea. They will carry a completely defect-free battery, and even a new battery indicator - green rather than white - in order to reassure consumers. A case that chips away the Samsung brand image and should be costly to the Korean automaker since we're talking a billion recall cost, excluding the market impact.